ZF Bankers Summit’19: What the Bank of The Future Will Look Like in Romania

07.03.2019 By Alex Ciutacu , Răzvan Botea , Anelis Baciu , Claudia Medrega

The bank of the future will probably be a mix of traditional and digital, the face-to-face interaction of bankers with customers will go hand in hand with artificial intelligence. Competition with fintechs will no longer be of a ‘dog-eat-dog’ type but more like a partnership, with agility and the banks’ capability to adapt set to be the most important qualities.

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